iFax - Send & Receive Faxes App Reviews

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Options are a lie

When trying to fax it says pay .99 cents OOORRRR buy credits. There is no 99 cent option they make you buy the 2.99 option to send one fax. Dont advertise 99 cents for one fax if its not an option. Edit - no you cannot use it. When you try to it redirects you to purchase package

Options are a lie

When trying to fax it says pay .99 cents OOORRRR buy credits. There is no 99 cent option they make you buy the 2.99 option to send one fax. Dont advertise 99 cents for one fax if its not an option.

? This app is too cute!!! ?

Allows you to import from almost any drive platform... Google Drive, Dropbox, iCloud Drive seamlessly. Barely wrote reviews for apps & its 3:26 am EST here faxing Economic Hardship Deferment Request forms in an absolute flash ? I say download this bihh!!! ✨ ? ? ✨

Update

Customer service assigned me a fax number, and was very helpful. Thanks

Billed twice within minutes

Downloaded this app. I purchased an international fax number. I did not received a fax number to be assigned to me. I paid $34.99 subscription . I was charged twice. I e-mailed customer support I received no response from anyone.

Fax with assurance

Most easy fax app. No need to use difficult bulky machines. Every thing at the touch of your finger. Please use. Will not e unhappy?

Nite

Was charged $3.99 to send fax which never arrived even though it said sent . Probably not a good idea to send anything with personal info as unsure how safe it is

Flakey Software

Be advised, if you need to change your incoming fax line, manage subscriptions r/t fax lines, or even add additional fax line, this software will not necessarily allow it and the company lacks the ability to assist with it once asked. I will be uninstalling it because it only does half of what I need and IT has demonstrated limited ability to assist.

Dont bother! They LIE, STEAL and their English is horrid

Dont waste your time or money. Never mind the horrid English their support personnel uses! And they blatantly lie. Check for yourself. Click on "App Support" next to "Write a Review" and go to the bottom of the screen. It will promise you: ? 24/7/365 Human Support Great, right? Pick up the phone anytime and talk to a person! Right? WRONG!!! Go to the next to last line, far right, click where it says "Contact" Youd think you would be given that promised phone number so you can call for that ? 24/7/365 Human Support SORRY. Ive searched far and wide, and youll always be led to your iPhone email service. No phone number. Not that I mind emails. But just know—reach a road block, no other options!! I sent a fax via my laptop, of 25 pages for $5.99. The call did not complete. So I emailed support (as I said, only way to reach them) asking if I would get a refund. Ill spare you most of the gory details, but Im yet to see the promised "auto refund for credits." Mind you, no refund back to your credit card. Rather "credits" which are like mileage points in some reward programs. Each fax page costs a certain number of credits. PLEASE!! So I gave them proof of the APPROVED charge paid to iFax. As it was, I didnt even get a receipt from iFax—instead I got a FRAUD ALERT from my credit card issuing bank (one of the top two issuing banks, which are JPMorgan Chase and Citigroup). Next they wanted my "iTunes payment receipt"!?!? How would I have an iTunes receipt if it was charged to ... Ive already wasted my time. DONT WASTE YOURS!!

AWFUL customer service

I was able to send a fax but receiving a "free" fax during the trial, was awful. It never happened and after sending everything they requested (receipt for purchase-even though I was emailing them so clearly I had the app). 6 emails from them later and I uninstalled the app and wasted money buying credits for half the function. I think they were stalling giving me the functionality of the "free" fax number to receive faxes until the trial was over and they got the $17.99.

Awful!

This app took hours to finally send my faxes and when it did go through, it was so blurred and distorted, the receiver couldnt read it.

Straight to the point

This is a fantastic application, it works, period.

GREAT APP!!!!!

Easy to use and works Great!!!

Fax never sent

I sent a fax. God charged $0.99 and the fax was never sent. Tried to resend, app now asked me to purchase a bundle. I just wanted to send one fax but it never sent.

Super easy

This app is super easy to load. Theres a cost involved to use it, but its only a few bucks and, with as easy as it is to use, its well worth it.

Super Convenient

This is awesome! I needed to send someone a copy of a super important document and I had a copy on my phone, but no way to get it to them besides fax and I found this and it worked great.

Simple and affordable!

This is a great way to send that occasional fax. No hassles, low cost and very easy.

Love this app

All my fax are always sent successfully

Misleading

I needed to receive 1 important fax. After purchasing 84 credits for $2.99, I created an account and a screen popped up. The notification said I would be charged $17.99/ month for using the app. Dont waste your time or money.

Total rip-off

I bought the 2.99 package. They took the payment but never gave me credits. I signed up for the free trial and again i couldnt get the fax to do anything. I contacted support several times and I get: iFax Support (iFax) Jun 29, 10:04 IST Hello, Please let us know if you have any query with the app. Thanks. iFax Support Team. Over and over. I have not received a refund or any kind of real response. BUYER BEWARE!!!

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