Dont waste your time or money. Never mind the horrid English their support personnel uses!
And they blatantly lie. Check for yourself.
Click on "App Support" next to "Write a Review" and go to the bottom of the screen. It will promise you:
? 24/7/365 Human Support
Great, right? Pick up the phone anytime and talk to a person! Right? WRONG!!!
Go to the next to last line, far right, click where it says "Contact"
Youd think you would be given that promised phone number so you can call for that
? 24/7/365 Human Support
SORRY. Ive searched far and wide, and youll always be led to your iPhone email service. No phone number. Not that I mind emails. But just know—reach a road block, no other options!!
I sent a fax via my laptop, of 25 pages for $5.99. The call did not complete.
So I emailed support (as I said, only way to reach them) asking if I would get a refund.
Ill spare you most of the gory details, but Im yet to see the promised "auto refund for credits." Mind you, no refund back to your credit card. Rather "credits" which are like mileage points in some reward programs. Each fax page costs a certain number of credits. PLEASE!!
So I gave them proof of the APPROVED charge paid to iFax. As it was, I didnt even get a receipt from iFax—instead I got a FRAUD ALERT from my credit card issuing bank (one of the top two issuing banks, which are JPMorgan Chase and Citigroup).
Next they wanted my "iTunes payment receipt"!?!? How would I have an iTunes receipt if it was charged to ...
Ive already wasted my time. DONT WASTE YOURS!!